Before you turn on the PC please make sure the power connector from your system hard drive is isolated from the power connector connected to the hard drive you wish to hot-swap. Both connectors should be on different cables from the power supply.
- This is the correct IDE/SATA power connector configuration. Please refer the picture as shown. (A is your system hard drive, B is your hot-swap hard drive)
- This is the incorrect IDE/SATA power connector configuration where both drives are being powered by the same cable from the power supply.
This configuration affects all products with hot-swappable features including: KL series, FT series, RV series, and FP35.